By Joshua Burd
Integrated Business Systems has named a new director of product and services after promoting a 15-year veteran of the commercial real estate technology firm.
In his new role, Steven Hirsch is overseeing development strategy and service for IBS’ core product, Imperium Powered by Acumatica, a proprietary, cloud-based property management accounting platform. It is a newly created, managerial-level position for the Totowa-based firm, in which Hirsh is tasked with gathering and prioritizing customer needs and market demands to drive product development from vision through delivery.
The longtime accounting and property management technology professional is working closely with the IBS sales, marketing and operations teams to enhance revenue and customer satisfaction.
“Steven has been the leading voice of IBS Imperium development since the company chose Acumatica as the platform for our next-generation ERP Property Management Solution,” said Michael Mullin, IBS’ president. “Over the past five years, his direction has taken Imperium from its first steps to its current version — with each new release focused on delivering new features and functionality. Steven is the perfect person for the director of product and services role.”
Since joining IBS in 2005, Hirsch has played a key role in driving the deep features set offered by IBS products, according to a news release. He began his career in accounting with a midsized accounting firm, moving quickly into the controllership of a Manhattan-based computer company.
Prior to joining IBS, he also held leadership positions with a New Jersey-based commercial real estate owner and operator and a Manhattan-based financial services firm, where he headed an internal software development team. The positions have given Hirsch a combined expertise in accounting, real estate and software development.
“I’ve spent the better part of my career guiding the direction of software solutions with a customer focus,” Hirsch said. “I am now in a position to take the client voice directly to product development. With technology advances and the ever-increasing need to be ‘connected,’ this is an exciting time in the property management technology space.”
Acumatica, an outgrowth of the 40-year-old firm’s popular legacy system, supports easy integrations with best-in-class software, addressing a wide range of real estate-related tasks.